Item# front-desk--creating-an-unstoppable-environment

Product Description

The front desk is probably the most important part of the medical practice, but it is also one of the weakest areas of the practice. Having a well trained, proactive front desk staff can make a difference between a practice that is just doing okay to one that is doing very well. This webinar is designed to train front desk personnel on their main duties on the front desk and how to do them well. From collection of co-pays/deductibles to getting the balances, customer service, and insurance verification we will go over al aspects of the front desk to ensure a proactive staff that works to get your practice more. This webinar is an AudioCD. Practice managers, office managers, MAs, and front desk personnel in any specialty will all benefit from this webinar.

About the webinar leader: Dreama Sloan-Kelly, MD, CCS has over 13 years of experience in the medical field. A graduate of Wellesley College and Tufts University School of Medicine she has a varied background including clinical, billing, and coding. Dreama speaks at various seminars, imparting her knowledge in an up beat, matter of fact, manner. Her goal is get the pertinent information to the attendee, minimize the nonsense, and make sure everyone has fun at the same time. Dreama works with practices one on one, through coding consulting. She offers in-services seminars that can be held on or off-site. Dreama has learned in most seminars you spend a whole day only getting 20% of what you need, and 80% you leave she has made it her goal to carve out the 20% that you need and giving you the take home message that will help you and your practice.

About the seminar company
This seminar is presented by Kelly, Sloan, and Associates. Kelly, Sloan, and Associates specialized in providing specialty specific billing and coding seminars to the healthcare market. All of our training associates are certified coders with hands on medical experience and bring this first hand knowledge into the education process. Kelly, Sloan, and Associates' is committed to providing education in an upbeat manner with the information that you need with none of the nonsense.